Hotel Villa Mercedes Palenque

Favourite Share

Enlarge map

56 more pictures

About the property

Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom. The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks. Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.

Read more

Read less

Popularity

8.5

Very good

General

2103

Tripadvisor 8/10

747

Booking 8.9/10

826

Expedia 8.6/10

530

Main services

Airport

Transfer service

Dining Area

Spa & Wellness Centre

Parasols

Express Check-in/Check-out

Safe

Massage

Adapted for disabled

Swimming Pool

Breakfast

First aid kit

Ironing set

Fax

Sun terrace

Internet access

Air conditioned

Fire extinguisher

Restaurant

Outdoor furniture

Luggage room

Babysitting service

Garden

Room service

24-hour security

Medical service

Bar

Housekeeping

Laundry service

TV lounge

Fitness

Wi-fi

Non-smoking rooms

Desk

Pets allowed

Contactless check-in/out

Shared bathroom

Meeting room

Family rooms

Walking tour

Security alarm

Sun loungers

Smoke detector

Heating

Parking

Cellar / Wine tasting

* Some services may carry an extra charge.

Information about the area

Palenque, Mexico

Palenque is in Chiapas and is a city famous for the ruins of a Mayan city dating from about 600 to 800 CE and became a UNESCO World Heritage site in 1987. Its numerous inscribed stone slabs, intricate basrelief sculptures, inlaid masks and other remarkable adornments give Palenque an air of enchantment and sanctity. The 75-foot-high Temple of the Inscriptions contains one of the only crypts found inside a pyramid in Mexico. On excavation, the Tomb of Pakal, a Mayan ruler of the 7th century, revealed an array of jewels, masks, jade ornaments, wall carvings and other exquisite artefacts.

Read more

Read less

What’s nearby

Expo Fair Palenque - 0.73 km
Aluxes Ecopark - 3.96 km
Mayan bamboo - 4.57 km
Paradise Maya Palenque - 4.64 km
Ecomundo - 4.89 km
Palenque Site Museum "Alberto Ruz Lhuillier" - 6.82 km

Getting around

(PQM) Palenque, Palenque International Airport, MX - 4.32 km
(TGZ) Tuxtla Gutierrez, Angel Albino Corzo, MX - 149.47 km
(VSA) Villahermosa, C P A Carlos Rovirosa Intl, MX - 101.21 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Heating
Pets allowed
Non-smoking rooms
Facilities for disabled guests

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
CCTV outside property

Activities

Public Bath
Spa facilities
Spa lounge/relaxation area
Massage
Fitness centre
Spa and wellness centre
Fitness
Walking tours

Services

Room service
Express check-in/check-out
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Tour desk
Packed lunches
Daily housekeeping
Fax/photocopying
24-hour front desk
Airport shuttle
Babysitting/child services
Trouser press
Shuttle service (additional charge)
Grocery deliveries
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Wine/champagne
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Languages

English
Español

About the rooms

The accommodation has 74 rooms:

Bedroom

Cots

General

Air conditioning
Safety deposit box
Fan
Fire extinguisher
Private entrance
Iron
Mosquito net
Smoke alarm

Accessibility

Roll-in shower
Entire unit wheelchair accessible
Entire unit located on ground floor
Toilet with grab rails

Services

Wake up service/Alarm clock
Wake-up service

Pool and wellness

Pool towels

Bathroom

Free toiletries
Bath or shower
Toilet paper
Hairdryer
Shampoo
Toilet
Towels
Private bathroom

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Food & Drink

Bottle of water

Kitchen

Coffee machine
Dining table

View

Garden view
Lake view
Pool view
View

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

RESTAURANTE (LA FORESTA)

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in the rooms

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.